For UK local & mobile businesses

Every job deserves
a 5-star review.

Only 5–10% of happy customers leave reviews naturally. ReplyFlow automatically sends a personalised review request by SMS and email after every job, so you collect reviews consistently without lifting a finger.

97% of customers read reviews before choosing a local business. Don't let a competitor with more reviews win the job.

Get started today See how it works
Sarah's Mobile Beauty
★★★★★
Hi Emma! Thanks so much for your appointment today, it was lovely to see you. We'd love a quick review, it takes 30 seconds and helps us so much 🙏
Submit Review ⭐
Delivered 7:02 PM
✓
Google, Facebook, TrustPilot & Yell
✓
SMS & email — every job
✓
Set up same day
✓
No contracts — cancel any time
✓
Works on any phone

Reviews aren't nice to have.
They're the difference between a full diary and an empty one.

97%
of customers read reviews before choosing a local business
270%
higher conversion rates for businesses with consistent recent reviews
25%
more revenue for businesses that collect reviews consistently
9%
potential revenue increase for every additional star on your rating

Statistics sourced from Spiegel Research Center, Harvard Business School, Womply, BrightLocal and PowerReviews.

How it works

Three steps.
That's genuinely it.

No complicated software. No changing how you work. Just more reviews coming in automatically, after every single job.

1

You finish a job

After the job, hand your device to your customer. They fill out a quick form and sign off the job. Takes about 30 seconds.

→
2

We send the request

At the time you've chosen, your customer automatically receives a friendly, personalised SMS and email asking for a review, with a direct one-tap link to Google, Facebook, TrustPilot, or Yell.

→
3

Reviews roll in

Your rating climbs. Your business appears higher in local search. New customers trust you before they've spoken to you and they choose you over competitors with fewer reviews every time.

Why reviews matter

The numbers don't lie.

Every completed job is an opportunity for growth. Most businesses let those opportunities walk out the door. ReplyFlow makes sure they don't.

31%

More spent per customer

Consumers spend up to 31% more with businesses that have excellent reviews. Your prices don't need to be the lowest. Your reputation does the selling for you.

57%

Won't consider you below 4★

57% of consumers will only use businesses rated 4 stars or higher. If your rating isn't growing while competitors collect fresh reviews, you're losing jobs you don't even know about.

108%

More revenue with 25+ reviews

Businesses with 25 or more recent reviews generate 108% more revenue on average than those with fewer. ReplyFlow helps you get there faster than you ever could manually.

Pricing

One plan. One price.
Everything included.

No tiers, no upsells, no complexity. Just more reviews after every job.

Standard
Setup fee £180
£100
per month inc. VAT · cancel any time

Everything you need to start collecting more Google reviews on autopilot. Set up once, runs itself.

✓
Post-job review requests by SMS and email
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Sent automatically at the right time — no manual work
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Monthly report — review requests sent, Google rating and review count before and after
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Rating drop alert — we'll flag it if your score falls so you can act fast
Get started — Standard
Most popular
Premium
Setup fee £360
£160
per month inc. VAT · cancel any time

Everything in Standard, plus a filter that stops unhappy customers reaching Google before you've had a chance to put things right.

✓
Everything in Standard
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Pre-screening — customers rate their experience before being sent to Google
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Only 4 and 5 star ratings get sent to your Google listing
✓
1, 2 and 3 star ratings come straight to you privately so you can follow up
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Instant alert with customer details whenever someone rates you poorly
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Advanced monthly report — everything in Standard plus a full breakdown of customer feedback and actionable tips to improve your rating
Get started — Premium

💡 One new customer won through a stronger reputation typically covers your first month. After that the reviews keep compounding, and so does the return on your investment.

FAQ

Common questions.

Do my customers need to download anything?
+
No. They receive a normal text message and email with a direct link. One tap and they're straight on the review page. No app to download, no account to create, nothing to figure out.
Which review platforms can I send to?
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Google, Facebook, TrustPilot, and Yell. You choose the platform that matters most to your business. Most clients prioritise Google as it has the biggest impact on local search rankings and new customer enquiries.
Is there a contract?
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No contract whatsoever. It's a monthly subscription you can cancel any time with no notice period and no questions asked. We'd rather earn your business every month by delivering results than lock you in.
What type of businesses does this work for?
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Any local or mobile business that completes jobs for customers: dog groomers, mobile beauticians, cleaners, gardeners, handymen, car valets, mechanics, personal trainers, and more. If you do a job, get paid, and move on to the next, this is built for you.
How quickly will I see results?
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Most clients see their first new review within the first week. Review counts grow consistently month on month. The compounding effect is real — businesses that collect reviews consistently gain up to 25% more revenue, and those with 25 or more recent reviews generate over 100% more revenue on average than those with fewer.
What happens if something goes wrong?
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We monitor your system continuously and fix issues quickly — usually the same day. Your monthly subscription covers ongoing support, so you never have to worry about the technical side. Just drop us an email and we're on it.
Is my customers' data safe?
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Yes. Customer data is used solely to send review requests on your behalf and is never sold or shared with any third party for any other purpose. We're fully UK GDPR compliant and ICO registered (No. ZC062777). Full details in our Privacy Policy and Terms of Service.

Start turning every job
into a 5-star review.

Set up in a day. No tech skills needed. No contracts. Just more reviews, more trust, and more customers finding you first.

Get started today

£180 setup · £100/month inc. VAT · No contract · Cancel any time